Privacy Policy
Effective Date: January 24, 2025
At ShockWater CarWash Systems ("we", "our", or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.shockwatercarwash.com (the "Site"). By using our Site, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide to us, such as:
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Personal Identification Information: Name, email address, phone number, company, title, and address.
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Non-personal Identification Information: IP address, browser type, device type, and browsing history.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.
2. How We Use Your Information
We may use the information we collect to:
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Provide, maintain, and improve our services
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Respond to your inquiries and customer service requests
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Process transactions
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Send you promotional emails or newsletters (if you opt-in)
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Analyze site usage to improve user experience
3. Lawful Basis for Processing Personal Data
We process personal data based on the following lawful grounds:
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Your consent (for example, when you subscribe to our newsletter or fill out a contact form).
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The necessity of processing for the performance of a contract (such as when you make a purchase).
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Our legitimate interests (for example, to improve the functionality of our website).
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Compliance with legal obligations (for example, for tax or legal reporting purposes).
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist in operating our site or conducting business, such as payment processors, email providers, or web hosting services.
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Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal processes.
5. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
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Right to access: You have the right to request a copy of your personal data.
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Right to rectification: You can request that we correct any inaccuracies in your data.
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Right to erasure: You may request that we delete your personal data.
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Right to restriction: You can request that we limit the processing of your data.
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Right to object: You can object to the processing of your personal data in certain circumstances.
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Right to data portability: You may request a copy of your data in a machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at scarr@shockwatercarwash.com.
6. Cookies
Our Site uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our Site. By continuing to use our website, you consent to the use of cookies in accordance with our Cookie Policy.
7. Security of Your Information
We implement industry-standard security measures to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your data, you can contact us at scarr@shockwatercarwash.com.
9. Data Transfers Outside the EU
If we transfer your personal data outside the European Economic Area (EEA), we ensure that the data is transferred in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.
10. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with a new effective date. Please review this policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at scarr@shockwatercarwash.com.
ShockWater CarWash Systems
888-585-2285
tiller@shockwatercarwash.com