Terms & Conditions
Terms and Conditions for ShockWater CarWash Systems
Effective Date: January 29, 2025
Welcome to ShockWater CarWash Systems ("we", "our", "us"). By accessing or using our website www.shockwatercarwash.com (the "Site") or engaging in our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site or services. If you do not agree with these Terms, you should not use the Site or request our services.
Acceptance of Terms
By using ShockWater CarWash Systems's website or services, you agree to these Terms and our Privacy Policy. We reserve the right to modify, update, or change these Terms at any time. All changes will take effect immediately upon posting on this Site, and it is your responsibility to check the Terms regularly. Your continued use of the Site or services constitutes acceptance of any changes.
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Site or purchase services. If you are under the age of 18, you may only use the Site with the involvement and consent of a parent or guardian. By using the Site, you represent that you meet this eligibility requirement.
Services Provided
ShockWater CarWash Systems provides car wash water treatment systems, equipment, and related services, including but not limited to:
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Installation of ShockWater car wash water treatment systems and equipment
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Maintenance, repair, and servicing of ShockWater car wash water treatment systems
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Selling car wash equipment and accessories
These services are subject to availability and provided in accordance with our pricing, terms, and conditions.
Service Availability and Scheduling
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All services provided by ShockWater CarWash Systems are subject to availability, including service appointments, installation dates, and product availability.
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Appointment times may be subject to change due to factors beyond our control, such as weather conditions, equipment delays, or unforeseen scheduling conflicts. In such cases, we will make reasonable efforts to notify you in advance and reschedule.
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By booking a service, you confirm that the details (such as location, equipment specifications, and access to the site) are accurate and that you will be present or have authorized a representative to receive the services.
Product Sales and Payment
ShockWater CarWash Systems offers car wash water treatment equipment, accessories, and related products for sale. Prices for products and services are subject to change without notice. All transactions are subject to the following terms:
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Orders: When you place an order for products or services, you are making an offer to purchase those products or services, subject to acceptance by ShockWater CarWash Systems. We reserve the right to cancel any order if there is an issue with pricing, product availability, or other factors.
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Payment: Payment for products and services must be made at the time of order, either through credit card, debit card, wire transfer, or other payment methods we may offer. By submitting your payment information, you authorize ShockWater CarWash Systems to charge the specified amount for your order.
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Taxes and Fees: All prices for products and services are exclusive of applicable sales tax, which will be added during the checkout process, in accordance with Texas state and local tax laws.
Cancellations and Refunds
We do not accept returns or exchanges on any items. All sales are final.
User Conduct and Responsibilities
You agree to use ShockWater CarWash Systems's products and services in compliance with all applicable laws and regulations. You agree not to:
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Use the Site or our services for any illegal, fraudulent, or harmful purposes.
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Attempt to interfere with or disrupt the Site or any service provided.
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Submit any content (such as reviews or comments) that is abusive, offensive, defamatory, or violates the rights of others.
You are responsible for providing accurate and complete information when using our services or ordering products.
Privacy and Data Protection
Your use of our Site and services is governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using the Site or our services, you consent to the collection and use of your information as described in our Privacy Policy.
Intellectual Property
All content on ShockWater CarWash Systems, including but not limited to logos, graphics, images, text, videos, and software, is the property of ShockWater CarWash Systems or its licensors and is protected by U.S. copyright and trademark laws. You may not copy, distribute, modify, or use any content from the Site without our prior written consent.
Disclaimers and Limitation of Liability
ShockWater CarWash Systems provides products and services on an “as is” basis. We make no warranties or representations, either express or implied, regarding the accuracy, completeness, or reliability of the services, products, or information provided on the Site. We disclaim any warranties of merchantability or fitness for a particular purpose.
To the maximum extent permitted by law, ShockWater CarWash Systems will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or services, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount paid by you for the specific service or product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless ShockWater CarWash Systems, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising from your violation of these Terms, your use of the Site or services, or your breach of any applicable law.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising out of these Terms or your use of the Site or services will be resolved exclusively in the state or federal courts located in Guadalupe County, Texas.
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Arbitration: If a dispute arises, we encourage you to contact us to attempt to resolve the matter informally. If informal resolution fails, you agree to resolve the dispute through binding arbitration, as set forth by the American Arbitration Association (AAA), rather than through court proceedings.
Termination
We may suspend or terminate your access to the Site or services at our sole discretion, without notice, for any violation of these Terms or for any other reason, including, but not limited to, illegal activities or fraud.
Miscellaneous
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Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and ShockWater CarWash Systems regarding your use of the Site and services.
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Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
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Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
ShockWater CarWash Systems
Email: tiller@shockwatercarwash.com
Phone: 888-585-2285
Address: 123 Schumanns Beach Rd, New Braunfels, TX 78130
By using the Site or our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.